Jinan chentuo industry and trade Co.,Ltd

Factory

Factory
 


parts machining  
 
structure welding   
 
structure milling
 
painting 
 

mechanical assemble
 
controller assemble
 
wiring
 
testing
 

machine ready to send 
 
packing
 
 loading on truck 
 
 loading on ship
 

 

Company

Jinan chentuo industry
and trade Co.,Ltd


After Sales

  • 1. service before sales: our salesman will try to know your requirement about our cnc router specificaiton and what kind of work you will do . then we will offer our best solution for your requirement. then it can confirm each customer can get their real needed machine.
    2. service during production: we will send photos of machines during making. so customers can know more details about the procession of making their machines. and give theirm suggestions.

     
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    3. service before shipping: we will take photo and confirm with customers the specification of their orders to avoid the mistake of wrong making machines.
    4. service after shipping: we will check when the machine arrive your sea port and approximate date of arrival. so customers can know when it will arrive and make enough preparation.
    5. service after arrival: we will confirm with customers if machine is in good condition. and see if any spare parts missing .

  • 6. service of teaching: there are some manual and video about how to use machine, if some customers have question about it. we will have professional technist to help them to install and teach how to use through skype ,calling, vedio or mail.
    7. service of warranty: we offer 1 year warranty for whole machine and half year warranty for spindle. if any parts of our machine is broken. we will replace it for free.
    8. service in longterm : we hope every customer can use our machine easliy and have a fun of it. if customers have any problems of machine in 2 or 3 , 5 years , they can contact us . we will always here waiting for you.